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Shipping & Returns

Returns are not allowed without pre-authorization

Product returns will ONLY be authorized for shipping damage, item warranties, or incorrect order. Shipping damage returns must requested within 10 days of receipt of order - Please follow any instructions provided at time of request approval. Returned items will either be replaced or credit issued. Shipping is non-refundable.

Sales Tax Information:

Sales tax is based on shipping address and is collected for Arizona, California, Illinois, and Texas. Rates are based on the locations of our warehouses.

Under The Rainbow Shipping:

*Shipping calculations are estimated for shopping cart purposes, actual shipping  fees will be used during order processing  to make any needed adjustments - any cart shipping over-charges will be refunded.
All 48 Continental United States:
 UPS Ground - Rates are based on retail price.
     $0 - $75 = $7.75 + $2.50 Handling.
     $75.01 - $500 = 20% of retail
*Handling Fee = $2.50 for orders totalling $0 - $75
PO Boxes will be shipped via USPS Priority Mail, additional $2.50 required for shipping. Please use the invoice me payment option for PO Boxes. We will invoice you with the correct shipping.
Alaska, Hawaii, & Canada:
   $0 - $75 = $20.00 + $3.50 Handling.
   $75.01 - $500 = 39% of retail
*Handling Fee = $3.50 for orders totalling $0 - $75

Handmade Craft Category:

Handmade Craft items will be shipped USPS 1st Class or Priority Mail, as best decided by the Crafter. Due to varying locations and method of shipping, adjustments may need made to the cart estimated shipping for correction. Refunds will be issued for any charges over actual shipping/packaging costs.
*Handling Fee = $2.50 for orders under $75 (including non-craft items)

 

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